COVID-19 Operations Updated 6/23/2021:
At Lift Supports Depot it is important to us to do everything we can to protect our family and our communities. Due to COVID-19 we have made the following changes, and ask for your patience and understanding during these challenging times.
1) Much of our customer service team continues to working remote, we encourage guests to email us rather then calling to avoid long wait times. You can email our team for assistance you can email us at Support@liftsupportsdepot.com.
2) Our building remains locked and due to the size of our lobby visitors are only allowed in 1 at a time by appointment only. You can call 866-969-5438 to schedule an appointment. While working with our team members we require both visitor and team members to wear masks regardless of vaccination status. Our shipping department is open and orders are shipping as normal with no delays or impact.
Curbside Pickup:
We are offering curbside pickup during Checkout. This option can take up to 2 hours to process, once your order is ready for pickup your order will be placed in a Red Bin at the front of the building. One of our Customer Service team members will call you to let you know your order is ready for pickup. Please park in a parking spot and do not blocking other cars or driveways. Our Shipping Department is not able to assist with Technical issues/questions. If you have them please call the curbside hotline at the posted number. Curbside Pickup is available 9:00am - 4:00pm PST Monday - Friday.
Curbside Visitors:
We've implemented a curbside hotline, this number may be called onsite if you do not have an appointment. We will do our best to accommodate you at that time. Please ensure you are parked in a parking spot and call the posted number between their operating hours of 9:00am - 4:00pm PST Monday - Friday. Our building remains locked and due to the size of our lobby visitors are only allowed in 1 at a time by appointment only. You can call 866-969-5438 to schedule an appointment. While working with our team members we require both visitor and team members to wear masks regardless of vaccination status. Our shipping department is open and orders are shipping as normal with no delays or impact. Please note our shipping department isn't able to assist curbside visitors.
